PRIVACY POLICY

Effective Date: October 21, 2026

Business / Practice Name: LBR Therapy (Lara Breaker-Rolfe)

Website: https://www.lbrtherapy.com.au/

Location: Gold Coast, Queensland, Australia

1. Overview and Commitment

LBR Therapy ("we", "us", or "our"), operated by Lara Breaker-Rolfe, is committed to protecting the privacy and confidentiality of personal and health information. We adhere strictly to the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), the Health Records and Information Privacy guidelines, and professional confidentiality requirements established by the Occupational Therapy Board of Australia and AHPRA.

This Privacy Policy explains how we collect, use, store, and disclose personal and health information through our website (https://www.lbrtherapy.com.au/) and during the provision of occupational therapy services.

2. Information We Collect

To provide high-quality, family-centred occupational therapy services for children and young people (birth to 16 years), we collect both personal and health-related information, including:

  • Identifying & Contact Details: Parent/guardian and child names, email addresses, phone numbers, and physical residential or school addresses.

  • Clinical & Health Data: Developmental histories, medical background, school/kindy performance notes, assessment results, and clinical session notes.

  • Technical Website Data: Information automatically gathered when you visit our website hosted on Squarespace, including your IP address, browser type, device details, operating system, pages viewed, and site navigation patterns.

3. How Information Is Collected

We collect information through:

  • Direct Enquiries: Details submitted directly via our website enquiry page (https://www.lbrtherapy.com.au/enquire) or via direct email or telephone communication.

  • Clinical Consultations: Observations, evaluations, and discussions conducted across home, school, kindy, or community environments.

  • Automated Website Analytics: Cookies and tracking technology built into the Squarespace platform to ensure operational integrity and analyze website performance.

4. Purpose of Data Collection and Usage

We collect and process personal and health information for the following specific purposes:

  • To evaluate and respond to clinical enquiries and coordinate initial consultations.

  • To deliver evidence-informed, play-based pediatric occupational therapy tailored to your child's needs.

  • To communicate with involved educators, health professionals, or multidisciplinary teams (strictly with prior parental/guardian consent).

  • To process invoicing, manage service agreements, and satisfy clinical record-keeping standards.

  • To comply with statutory requirements under Australian health regulations and AHPRA registration standards.

We do not sell, rent, or trade personal data to third parties for commercial or marketing purposes.

5. Website Hosting and Analytics (Squarespace)

Our website is hosted on Squarespace. Squarespace collects personal data when you visit this site, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Web pages you view while on this site

  • Your IP address

Squarespace requires this data to run the website and to protect and improve its platform and services. Squarespace analyses the data in a de-personalised form. For complete details regarding Squarespace's privacy procedures, please refer to the Squarespace Privacy Policy.

6. Storage and Data Security

We store electronic client files and personal information using secure, encrypted clinical practice management platforms and password-protected storage systems that meet Australian health data security standards. Reasonable administrative and physical safeguards are maintained to protect data against unauthorised access, loss, alteration, or disclosure.

7. Access and Correction Rights

Under Australian privacy law, parents, legal guardians, and clients have the right to request access to the personal or health information we hold, as well as request corrections if information is incorrect, incomplete, or out-of-date.

For access requests or privacy-related enquiries, please contact us directly through our online enquiry form at (https://www.lbrtherapy.com.au/enquire)